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diocèse-avignon

6X More Online Donations in A Year for Diocese of Avignon

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The client

At the heart of the Vaucluse region in France, The Diocèse d'Avignon is an essential pillar of the Catholic Church, passionately supporting local pastoral and charitable initiatives. Mainly funded by the Denier de l'Église, the Diocese relies heavily on donations to carry out its many activities.

 

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The solution used

Donation Forms

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The results

  • 6X more donations between 2019 and 2020.
  • Stronger donor relations: improved communication and reinforced loyalty.
  • Diversification of payment methods (bank transfer, Google Pay, Apple Pay).
  • Reduced administrative workload through process automation.

 

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A valued user since

2016

Diocèse Avignon - Group

The Challenges

  • Ensuring the digital transition for an ageing donor base, by encouraging the switch from cheques to online donations.
  • Training internal teams, to help them adopt new digital tools and automate processes.
  • Securing donations during the pandemic by ensuring seamless contributions and safe online transactions throughout Covid-19.

Modernising the online fundraising process

The integration of iRaiser donation forms marked a turning point for the Diocese of Avignon. Digitalising the donation process not only simplified charity giving for supporters but also enhanced administrative efficiency by providing a fast, secure, and fully online solution.

Diocèse Avignon - Donations Forms

Six times more online donations

Donations increased six-fold between 2019 and 2020, with further growth continuing through 2021, tripling during that period. This impressive rise highlights the success of modernising the donation process.

Diocèse Avignon - Methods payment
Expanding and Diversifying Online Payment Methods

A key element of this modernisation was the introduction of new payment methods. By integrating options such as bank transfers, Google Pay, and Apple Pay, the Diocese of Avignon offered its donors greater flexibility. This diversification simplified the online donation process and made it easier for a wider range of donors, particularly younger generations, to contribute.

Diocèse Avignon - Mobile
Customisation of online donation forms

Since adopting iRaiser, the Diocese customised its forms for each campaign, creating a more engaging and consistent donation experience. Regular adjustments to visuals and content made the act of giving more appealing. This approach allowed the Diocese to maintain visual communications that aligned with its values and objectives.

« Thanks to the iRaiser solution, managing donations has become much faster, more efficient, and simpler compared to traditional methods, such as processing cheques. The platform enables us to better manage donor contacts, gain key insights into the performance of our initiatives, and sustainably enhance relationships with our donors. »

Pascal RousseauCoordinator of the Resources Centre, Diocese of Avignon

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