
Diabetes UK Boosts Donations 195% with iRaiser Donation Forms

The Client
Founded in 1934, Diabetes UK is a British charity dedicated to fighting diabetes and accelerating research for treatments of this chronic condition.
The Solution Used
Donation Forms
The Results achieved
- 195% increase in revenue.
- 11% rise in conversion rate.
- 2X more year-end campaign donations.
- 35% increase of the average donation.
- Double the In-memory donations, reaching up to 60% of total contributions.
A valued user since:
2014
Remarkable growth: 195% increase in online donations
Since adopting iRaiser’s donation forms in 2014, Diabetes UK has transformed its fundraising efforts. By integrating online forms and modern payment tools, the organisation has not only doubled its year-end campaign results but also boosted its revenue by an impressive 195%.

Diabetes UK has fully utilised the extensive customisation and optimisation features of iRaiser’s donation forms, including A/B testing. This approach has significantly increased both one-time and recurring donations by tailoring online campaigns to meet donor expectations. By tailoring forms and personalising donation appeals to their different audiences, the organisation has dramatically enhanced its online fundraising results.

Diabetes UK regularly experiments with new strategies to maximise the impact of its fundraising campaigns. For instance, the introduction of an “in memory” checkbox revealed a high level of interest in tribute donations, which now account for up to 60% of total contributions. These initiatives have not only improved conversion rates but also provided valuable insights into donor preferences.
Award-winning digital innovation
In 2022, Diabetes UK was awarded the iRaiser UK Digital Innovation Award for its outstanding achievements in optimising the donor experience. By leveraging the iRaiser platform for A/B testing and refining donation forms, the organisation identified the most effective strategies, particularly in promoting monthly donations through compelling messaging.
